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Midwinter Cl, Swindon SN5 5AN, UK – 01793 881928
Front desk staff are very professional and helpful , do their best with the tools given and can not be blamed for the shortfals of those incharge ... 5 star communications and support . A SMS with appointment details is the norm , in my case is extremely helpfull , ensuring I turn up for the appointment. Management has improved and seem to be trying harder to understand peoples needs , the many ways humans express themselves and the traits of our species ... never judge the wine by the label fits perfectly ... and it seems they have learned this " viticulture " suggestion ... Sometimes , it seems targets are more important than patients ... Recently, when I requested an appointment , I was told I would need to return in 4 weeks , to book the appointment. Having in mind that the waiting time to see the doctor is on average 5 weeks ( I do insist on being seen by a practice doctor , not a locum ... ) that's a 9 weeks wait ... this is one of the results of allowing private companies into the NHS and not the fault of staff at the surgery , at any level . Yes , I would reccomend this surgery , with some reservations but it seems those that make mistakes , do learn and try to improve . I"m not the easiest of patiets and perfection does not exist in any realm ...
I've been from doctors to doctors for many things and as it happened I have ended up registering at sparcells surgery. Life with Mental health can be very difficult, and can feel traumatic to the person who's going through many different cycles. The reception staff have been incredible, they have been there and held me together when I really needed it. Nicky is fantastic and Dr Stewart has been amazing! They've listened to me, got me seen to, helped me to find help and take steps forward. They've really helped me to push for the positive and to keep moving forward a day at a time. The nurses have been super. There's nothing worse than being in a situation where you feel ashamed of yourself and the last thing you want is other people scolding you and shaming you, well I have been fortunate to have nurses take care of me who have listened as I'm falling apart uncontrollably and have picked me back up and assured me that life, will be ok. I've had letters written for professional use from the doctors there and they have been fantastic. I just can't thank them all enough. I know it gets busy, appointments may be hard to get at times, but they will always try and they are always there and they care and give respect even if they're stacked to the eyeballs with paperwork and phone calls and exploding with emails. I am so thankful to these lovely human beings that have never given up on me and many others even when they are finding their own days hard. All of the staff at this surgery are a true treasure and there are some extra special gems there too!
Moredon Health Centre, Moredon Rd, Swindon SN2 2JG, UK – 01793 535417
Always had a really friendly and helpful service. On occasion they haven't got my full prescription but that's no different than a lot of other chemist's. The delivery service is prompt, friendly and very helpful. They do a small range of seasonal gifts and mobility equipment in store, plus cosmetics and other beauty accessories. I have always had a great experience and despite the fact that Sparcells pharmacy is 20 mins closer, I opt to use Lloyds Shaw pharmacy instead.
Have used this pharmacy for 10 years. waiting times can be close to 30 at peak times (before and after school hours) staff are always friendly and go above and beyond to try and help customers who are understanding. The attached GP surgery causes the pharmacy alot of problems, which in turn accounts for alot of the waiting times. If you are in a rush then i would not reccomend this pharmacy, however if you value good manners more than time then this pharmacy has you sorted.
Purton Dental Practice, 12 High St, Purton, Swindon SN5 5AN, UK – 01793 881928
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